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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All MATAS MAKINA products

The group "New Technologies" offers for review the products of the plant MATAS MAKINA: bread slicers, planetary, spiral, mobile mixers, Promix series mixers, fork dough mixers, dividers, rounders, forming, packaging machines, sievers, auxiliary equipment
  • Bread Slicers MATAS MAKINA
    Bread Slicers
    EFE 01, EFE 02, etc.
  • Planetary Mixers MATAS MAKINA
    Planetary Mixers
    PMX 01, PMX 02, etc.
  • Spiral Mixers MATAS MAKINA
    Spiral Mixers
    SM 20, SM 40, SM 60, etc.
  • Spiral mixers of the Promix series MATAS MAKINA
    Spiral mixers of the Promix series
    PROMIX PSM 80, etc.
  • Mobile Spiral Mixers MATAS MAKINA
    Mobile Spiral Mixers
    PSM 240-1, etc.
  • Fork dough mixers MATAS MAKINA
    Fork dough mixers
    HYM 60, HYM 70, etc.
  • Hydraulic machines MATAS MAKINA
    Hydraulic machines
    SKKD, KDM, etc.
  • Molding Machines MATAS MAKINA
    Molding Machines
    HKT 01, HKC 01, etc.
  • Sifters MATAS MAKINA
    Sifters
    PM 01, IUN 01, etc.
  • Packaging Machines MATAS MAKINA
    Packaging Machines
    PKM 01, Festina 02, etc.
  • Auxiliary equipment MATAS MAKINA
    Auxiliary equipment
    PA 01, PA 02, TA 01, etc.

NEW TECHNOLOGIES GROUP

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